Policies
PURDAAH Store Policies
1. Shipping Policy
All orders are processed within 2–4 business days after your purchase is confirmed.
Once your order has shipped, you will receive an email with tracking information.
Shipping times may vary depending on your location and carrier delays.
Purdaah is not responsible for delays caused by customs, postal services, or other external factors.
2. Return & Exchange Policy
We currently offer returns and exchanges within 7 days of delivery.
To be eligible, your item must be unused, unwashed, and in its original packaging.
We do not accept returns for items that show signs of wear, stains, or perfume.
To start a return, please contact us at [insert your business email] with your order number and reason for return.
Once your return is approved, you will receive further instructions.
Please note that return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
3. Refunds
Once your return is received and inspected, we will notify you by email.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
4. Privacy Policy
Your privacy is important to us.
We only collect information necessary to process your orders and improve your experience on our website.
Your personal data will never be shared, sold, or disclosed to third parties except for trusted services (like shipping or payment processors) used to complete your purchase securely.
5. Terms of Service
By purchasing from Purdaah, you agree to our store policies.
We reserve the right to update or change our policies at any time.
Any changes will be reflected on this page.
6. Contact Us
If you have any questions about your order or our policies, please contact us at:
📧 info@Purdaah.com